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Self-drive tours in the USA

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Good morning.

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World Tours.

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My name is Jamie.

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How can I help you?

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Good morning.

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I want some information on self-drive tours
in the USA.

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Could you send me a brochure?

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Of course.

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Could I have your name please?

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Andrea Brown.

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Thank you.

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And your address?

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24.

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[question1]Ardleigh Road.

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Can you spell that?

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A-R-D-L-E-l-G-H Road.

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Postcode?

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BH520P

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Thanks.

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And can I have your phone number?

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Is a mobile alright?

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Fine.

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It's 07786643091.

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Thank you.

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And can I ask you where you heard about World
Tours?

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From a friend?

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Or did you see an advert somewhere?

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No.

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I read about you in the [question2]newspaper.

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OK, I'll get the brochures in the post to
you but can I give you some information over

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the phone.

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What kinds of things do you want to do on
your holiday?

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I’m interested in going to California with
my family.

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I’ve got two children and we want to hire
a car.

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OK.

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We have a couple of self-drive tours there
visiting different places of interest in California.

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The first one begins in Los Angeles and there's
plenty of time to visit some of the [question3]theme

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parks there.

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That’s something on my children’s list
so I'd want to include that.

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Good.

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Then you drive to San Francisco.

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From San Francisco you can drive to Yosemite
Park where you spend a couple of nights.

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You can choose to stay in a lodge or on the
campsite.

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I don't like the idea of staying in a [question4]tent.

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It'd be too hot.

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Right.

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And the tour ends in Las Vegas.

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OK.

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The other trip we can arrange is slightly
different.

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It starts in San Francisco.

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Then you drive south to Cambria.

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Someone told me there’s a really nice [question5]castle
near Cambria.

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Will we go near that?

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Hearst Castle is on that road so you could
stop there.

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Good.

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I'd like to do that.

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Does this trip also go into the desert?

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No, it continues to Santa Monica where most
people like to stop and do some shopping.

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We have enough of that at home so that doesn’t
interest us.

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Well you could go straight on to San Diego.

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That's good for [question6]beaches isn’t
it?

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That’s right, that's a good place to relax
and your children might like to visit the

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zoo before flying home.

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I don’t think so.

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We want some time for sunbathing and swimming.

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So how many days are the trips and how much
do they cost?

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The first one I told you about is a self-drive
tour through California which lasts twelve

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days and covers [question7]2.020 kilometres.

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The shortest journey is 206 km and the longest
is 632 kilometres.

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The cost is £525 per person.

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That includes accommodation, car rental and
a [question8]flight but no meals.

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And the other trip?

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That lasts nine days but you spend only three
days on the road.

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You cover about 980 kilometres altogether.

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So is that cheaper then?

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Yes, it's almost a hundred pounds cheaper.

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It’s £[question9]429 per person, which
is a good deal.

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So that covers accommodation and car hire.

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What about flights?

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They aren’t included.

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But these hotels offer [question10]dinner
in the price.

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Well, thank you very much.

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I'll be in touch when I’ve had a chance
to look at the brochure.

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I’m pleased to help.

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Goodbye.

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Goodbye.