Complete the notes below.
Write ONE WORD ONLY for each answer.
Conflict mostly consists of behaviour in the general category of 1
Often a result of people wanting to prove their 2
Also caused by differences in 3 between people
4 conflicts: people more concerned about own team than about company
Conflict-related stress can cause 5 that may last for months
Chief Executives (CEOs)
Many have both 6 and anxiety
May not like to have their decisions questioned
There may be conflict between people who have different 7
A structure that is more 8 may create a feeling of uncertainty
about who staff should report to.
Bosses need to try hard to gain 9
Someone from outside the company may be given the role of 10 in order to resolve conflicts.
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