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Questions 1-2  Listen from here

Choose TWO letters, A-E.

What TWO things do Brad and Helen agree to say about listening in groups?

A Listening skills are often overlooked in business training.

B Learning to listen well is a skill that’s easy for most people to learn.

C It’s sometimes acceptable to argue against speakers.

D Body language is very important when listening.

E Listeners should avoid interrupting speakers.

Questions 3-4  Listen from here

Choose TWO letters, A-E.

What TWO things does the article say about goal-setting?

A Meetings should start with a clear statement of goals.

B It’s important for each individual’s goals to be explained.

C Everybody in the group should have the same goals.

D Goals should be a mix of the realistic and the ideal.

E Goals must always to be achievable within a set time.

Questions 5-6  Listen from here

Choose TWO letters, A-E.

What TWO things do Brad and Helen agree are weak points in the article’s section on conflict resolution?

A It doesn’t explore the topic in enough detail.

B It only discusses conservative views.

C It says nothing about the potential value of conflict.

D It talks too much about ‘winners and losers’.

E It doesn’t provide definitions of key terms.

Questions 7-10  Listen from here

What actions do Brad and Helen agree to do regarding the following preparation tasks?

Choose FOUR answers from the box and write the correct letter, A-F, next to the number.

 

Preparation tasks

7      Preparing the powerpoint

8      Using direct quotations

9      Creating a handout

10      Drawing up a bibliography

Action

A Contact the tutor for clarification.

B Check the assignment specifications.

C Leave it until the last task.

D Ask a course-mate to help.

E Find information on the Internet.

F Look through course handbooks.

---End of the Test---

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